We are posting here questions from actual e-mails we have received, along with our responses.  Generally, we won't post any Q&A's here that are not covered elsewhere OR are not frequently asked!

e-Commerce Q&A

Question:  How difficult is it to add e-commerce to this template? & What is involved?
* Should I only purchase templates that already have e-commerce links in them if I plan to go e-commerce later?

Answer:  E-commerce is a whole different ballgame, as how it works depends on what tools you use. For instance, if you choose to use PayPal, it's a piece of cake. You just slap their code into your existing pages where you want it, make a modification or two for the specific item you are marketing, and you're good to go. You can do that with ANY template. There are other commerce providers having more or less the same setup, as well.

On the other hand, there are full-blown shopping carts, which are rather standalone, sometimes within a cgi-bin program or an asp program. Those normally have pre-built pages, which you would have to modify to have a look you want. SOME of those allow you to place code into your existing pages, but you'd have to re-situate the pages (if cgi) or save as asp (if asp-driven) to work with the coding.

And finally, there are 3rd party shopping cart systems, where the user actually is transported to the 3rd party provider's site where your "stuff" is located. In that case, obviously, you have LITTLE control over the design.

It's just not cut-and-dry, so no easy or quick answer. Bottom line? Go with what you like, then prior to deciding on a commerce package, research it to see how it fits into your existing scheme of things.

Customization Q&A

Question:  I'm interested in a legal template for a law firm. I currently like some of yours, however, and would to discuss customizing it.  Do you do that?

Answer:  Yes, we do. In the customization process, you first license the template of choice, then we make the requested changes and send you "replacement files" for what has been changed. There are some templates in which that is not practical, so we'd need to know BEFORE you license the template which specific one you will want changed, and how. It'll be easy for us to determine if it can be done.

Depending on the changes, the charges for customization can run from $25 on up to a few hundred dollars. Generally, most of our customizations fall in the $50 range, and generally, the remainder fall in the $125 range.

Turnaround time is usually within 48 hours, but you can begin work on the template you have licensed immediately, as our replacement files don't interfere with anything already done in the new web.